Heard a bang on a cold night and now the door will not move? That is a spring. Stop running the opener before it burns out.
If any of these describe your door, stop using the opener until it has been looked at.

The opener does not lift the door. The springs do. A double door runs 150 to 250 pounds and no half-horsepower motor is moving that on its own; the opener only guides it. That is why a door with a broken spring feels impossible by hand.
Springs are rated in cycles, not years. A standard spring gets about 10,000, which a family opening the door four times a day burns through in roughly seven years. Then Ohio adds its own factors:
We check springs, cables, drums, rollers and door balance, not just the part that broke.
Full price before anything is touched, including whether the second spring should be done now.
Parts matched to your door, fitted to spec with the right tools.
We lift it by hand, run the reverse test, confirm the sensors and snug every bolt.
Of everything on a garage door, this is the job to stay away from. A torsion spring is holding hundreds of pounds of wound-up energy, and letting it out safely takes the right bars used the right way. Screwdrivers and lengths of rebar slip, and they slip fast.
Two springs and one snapped? Both come out. They went on the same day and have turned the same number of times, so the survivor is just as tired. One visit costs less than two.
Under an hour on site for a typical replacement. The truck carries the sizes we see most, so a second trip is rare.
With a broken spring the door carries its full weight, which can be over 200 pounds. Do not try to lift it alone. Tell us a vehicle is trapped and we will treat it as urgent.
Yes. Stock springs run about 10,000 cycles. We also carry 20,000 and 30,000 cycle sets for a small upcharge.
We will give you a straight answer and the full price before any work starts. Free estimates, no obligation.
Tell us what the door is doing and we will call you back.
Stop using the opener. Most spring repairs are finished in one visit.